Volunteer-related FAQs

Watch this video for a demonstration of how to register online.

COVID-19 Update

Our sites are now open with new safety measures are in place. These changes override any conflicting information found on this FAQ page. Please review these safety measures carefully:

  • If you are experiencing any symptoms related to COVID-19 or have been exposed to someone with COVID-19 please stay home.
  • All volunteers will be required to wear masks both inside the building at all times and outside the building when waiting to check-in. Acceptable masks include multi-layer cloth, non-medical disposable, or N95 that fit snugly and completely cover your nose and mouth. Please note that neck gaiters and plastic face shields worn alone are not acceptable. A mask with a face shield is acceptable.
  • All volunteers will have their temperature checked and go through a verbal symptom screening upon arrival. Temperatures must be under 100.4°F in order to pack.
  • Please arrive 10-15 minutes early to check in and shop FMSC MarketPlace™.  If there is a line at the door, please wait until those in line have entered the building to help respect social distancing requirements.
  • Volunteer group size is limited to five people. Please note that you will not be socially distanced from anyone you choose to sign up with. You will be socially distanced from any other groups in the packing room. If you sign up as an individual, you will likely be paired with another volunteer but will still be six feet from each other (at opposite ends of our packing stations).
  • If your group is larger than five, simply register for multiple groups of five. Your groups of five will still need to maintain social distance from your other groups of five, however we will do our best to keep your packing stations as close to each other as possible.
  • If you or anyone in your group develops symptoms while packing, you and your entire group will be asked to leave immediately.
  • The packing setup has been changed to accommodate groups ranging in size from one to five.
  • If you are in a high risk category, please stay home.
  • A reservation is required to pack. No walk-ins can be accepted.
  • Service hour verification is temporarily suspended.
  • Please be aware of local government restrictions for your area, especially pertaining to travel.

Managing volunteer registrations:

How do I volunteer at Feed My Starving Children?

How do we cancel a reservation?

May we bring more volunteers than the number of spots we reserved?

May we still come if we don't have all of our volunteers?

May we volunteer with any number of people?

I plan to bring a group every month. Is there a way to set up a recurring group?

Assorted volunteer questions:

What is the minimum age for volunteering?

How do I get credit for my community service hours?

Are donations required?

Do I need to arrive early for orientation?

Are we supposed to wear any particular clothing?

Can we wear jewelry while packing?

Can I volunteer if I'm sick/have been sick?

Special volunteer requests:

May we volunteer at a time other than your listed packing sessions? (i.e., earlier or later than the start time or on a Sunday)

If we have already been through volunteer orientation, do we need to go through it again?

May we bring birthday parties?

Accessibility for volunteers:

Are there sit-down jobs for volunteers?

Are your sites handicap accessible?

Can you accommodate special needs groups?

If I'm allergic to one of the ingredients is there something I can still do?

Other FAQs


What is a Fully Invested session & why do you require a donation for your special Fully Invested shifts?

How much does the food cost?

How much of my donation goes to the food?

Where do you get your financial support from?

Do you buy the ingredients for the meals?

Do you have any fundraising ideas or resources?


Do you have to be a Christian to pack meals?

Do you require delivery of a Christian message when the food is served?


How do you determine who receives the food?

Where do you send your food?

Do you feed children here in the United States?

Do you sell the food?


Are you affiliated with any other organizations?

Who are your partners?

Halal certification:

What is Halal certification?

Why has Feed My Starving Children pursued halal certification?

Does the halal seal compromise the Christian foundation of FMSC?

Why does FMSC serve Muslim people?

Who declared the meals halal?

Did you have dietary and cultural experts help with the process?

Will FMSC also obtain kosher certification?